Athlete Support & Account Service
Have a question, feedback, or need account assistance? We are here to help.
Contact Our Team
Email our support team directly at support@pacematch.com. We typically respond within 24 hours.
Account Deletion & GDPR / CCPA Data Erasure
You can instantly delete your account and all associated profile, biometric photo, match, and chat data directly within the PaceMatch mobile app by navigating to: Profile > Settings > Safety > Delete Account.
If you no longer have access to the app, you may email privacy@pacematch.com from your registered email address with the subject line "Account Deletion Request", and our privacy team will purge your data within 48 hours.
Report Abuse or Safety Concerns
If you encounter an abusive user, harassment, or a fake profile, use the in-app "Report Athlete" button on their card or chat screen. For urgent safety concerns, email safety@pacematch.com.